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Paid almost $30. Called the phone number to activate.

Allowed the tech to take over my computer. He told me there were lots of stuff wrong.., and THEN WANTED OVER $100 TO FIX IT. (That was a "one time fix", and he came DOWN from $129.99. Speed is now even slower than before.

Will be deleting the program and attempt to get a refund. I fell for it, after running the "Ookla" speed test.., and continued to click on the "fix" section of the sight.

Would have been happy..IF problems had been solved for the $30. Probably cannot get my money back, but STAY AWAY.

Product or Service Mentioned: Tweakbit Pcspeedup Utility Software.

Reason of review: Not as described.

Monetary Loss: $30.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Dec 20, 2017.
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TweakBitCares
#1408167

Hello,

We are really sorry the software didn’t work for you. Customer service is high priority for us and we work with every complaint until the issue is resolved.

Please submit a request at http://www.tweakbit.com/support/contact/ providing us with the details of the problem you encountered and our Customer Support team will be happy to assist or issue a refund.

For customers who are not happy with our product, we offer a 30-day full refund guarantee on all our software.

Best wishes, TweakBit

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